Custom Orders & Artwork Policy
At Burning Presses LLC, we love helping our customers bring their ideas to life. Whether you're ordering personalized apparel, embroidery, signage, or other custom products, we want the finished result to be something you'll love.
Customer-Provided Information
Please carefully review all information submitted with your order.
Burning Presses LLC is not responsible for errors involving:
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Misspelled names, dates, or wording provided by the customer
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Incorrect sizing, colors, or personalization selected during ordering
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Low-quality, blurry, or incorrectly sized customer-supplied artwork
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Artwork approved by the customer for printing
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Small color differences between computer or phone screens and finished products
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Changes requested after production has started
Design Proofs & Approval
If a design proof is provided, please review it carefully before approving.
Once a design has been approved, the customer is responsible for confirming that all details, including spelling, placement, colors, and sizing, are correct.
Order Changes & Cancellations
Because custom products are created specifically for each customer, orders cannot be changed or canceled once production has started.
Please contact us as soon as possible if you notice a mistake after placing your order. We will do our best to help before production begins.
Questions About Your Design?
Email: burningpresses@gmail.com
Phone: 307-335-7809