Shipping policy
At Burning Presses LLC, we work hard to get your orders processed and shipped as quickly as possible. Because many of our items are custom-made, processing times vary by product.
DTF Transfers & Gang Sheets
-
Orders ship the next business day.
-
Business days are Monday through Friday, excluding holidays.
All Other Products
Custom apparel, embroidery, stickers, decals, signs, banners, and other personalized items have a processing time of 5–7 business days.
Larger or more detailed custom orders may require additional production time.
Important Processing Information
-
Processing times do not include shipping transit time.
-
Orders placed on weekends or holidays begin processing on the next business day.
-
Processing times may be extended during busy seasons or holidays.
-
If you need an order by a specific date, please contact us before ordering to discuss availability.
Shipping Information
We carefully package and ship orders to help ensure they arrive safely.
-
Shipping costs are calculated at checkout.
-
Tracking information will be emailed once your order ships.
-
Delivery times are estimates provided by the shipping carrier and are not guaranteed.
-
Burning Presses LLC is not responsible for shipping delays caused by carriers, weather, holidays, or circumstances outside our control, except where required by law.
We recommend ordering early if you need your items for a specific event or deadline.
Incorrect Shipping Addresses
Please verify your shipping address before submitting your order.
Burning Presses LLC is not responsible for packages shipped to an incorrect address provided during checkout.
If you notice an error, contact us immediately:
Email: burningpresses@gmail.com
Phone: 307-335-7809
We will do our best to help correct the address before shipment, but changes cannot be guaranteed once an order has been processed or shipped.
Lost or Stolen Packages
Once a shipping carrier marks an order as delivered, Burning Presses LLC is not responsible for packages lost or stolen after delivery, except where required by law.
If you experience an issue, please contact us. We are happy to help provide tracking information or assist with a carrier claim when possible.
Thank you for your patience as we create and ship your order with care!